Communicating an idea that I have encountered
in practice: contracting theory.
Heinz von Foerster’s witty remarks are well quoted among his fans and
colleagues, I give the man (already departed) the credit. Please see his take
on the dual opposite role of soft and hard sciences.
The
hard sciences are successful because they deal with the soft problems; the soft
sciences are struggling because they deal with the hard problems.
In being awarded a prize to one or a few of its contenders (take Nobel Prize for instance), the eyes are on the newly awarded. Interestingly, there’s a Nobel Committee of the already winners (or Laureates) deciding the merits of awarding the prize to the next member of the family also dealing with the Nobel Committee rate of turnover (the rate of Laureates passing away)! Let's leave these aside.
Enter
contracting theory: In the context of contracting and agreeing on a contract we
arrive at the contract agreement, let’s say two parties A and B agree on a set
of clauses (rules, laws, codes, provisions, etc.). The two bodies having
entered in a contracting agreement are two separate bodies, organizationally
and business-wise speaking. In this sense, the instrument or medium of the
contract agreement is the obligatory binding element (which is very complex,
complex here is a many faceted simplex) bringing the two bodies together to
achieve what was required to be realized in the ways stated by the agreement.
In this review, I am taking a role as an observer from outside and purely and
conceptually appraising the formation (and deformation) of the contracted
parties.
The thesis:
the contract agreement carries its opposite within itself called expansive
disagreement.
This is not a playful take on the term contract
rather an indirect and structural viewing of the resisting bodies of both
parties A and B having been contracted into a unifying agreement. The parties
are functioning bodies and generally at ease as they are and as they persist in
their baseline business operations. This much is granted and is normal. What is
not granted is the tension area in and around and within the contract agreement 'space' which brings these two bodies together. The obligatory rules of the agreement
despite the name are actually intimating causing-effecting lines of force that
repels the two parties and at the same time pulls them back in within the
agreement because they chose to do so: we say that we signed on this contract
so we are obligated to fulfill the promises as agreed else there will be consequences.
This is the fear or business risks of what could go wrong that are at normal (or
perpendicular direction) to the direction of the contract realization. The
contracting agreement is trying to bring two bodies together that are foreign
to each other. At the same time, as the contract time goes on, each party
within the organization is used to its normal business practices while both
parties after having been contracted in by the Agreement mechanism, experience
tensions at the boundary of the contract. I call those contract interactions as
tension as pulling apart since the
two parties interact (for their performance) at the boundary of the contract as
two entities each trying to come as close as possible while in essence (the
organizational entity) they are separate and foreign to each other for what
they do and what they are used to. Worded differently, the two parties have
disparate operations which by the mechanism of the contract, each experiences
the reaction within its own organization, sometimes as ripples and sometimes as
shock waves. This way of viewing is tried and true: people who have managed
substantial contracts (let’s an engineering and construction contract) can attest
to the tensions at the contract periphery and as each party faces the other. This
analysis of a contract agreement as a dialectic object (two objects A and B
communicating with each other against a medium) may sound strange but it has a
very simple mechanical model with deep insights: the contract agreement is the
envelop of two rolling (non-rigid) bodies on each (rubber meets the road!)
producing local interface deformations called Hertzian stress, so the stress experienced by a manager of a
complex project trying to support the fulfillment of a contract agreement.
By Lord, this is so true!
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